Exchanges and returns may be processed within 14 days of delivery. Item(s) must be unworn, unwashed, free of any pet hair and odors (smoke, cologne/perfume, sweat). The customer is responsible for sending the item(s) back to Conquer; packaging must be equal to the packaging in which you received the original order to ensure maximum protection during transit. Keep your packing slip for order verification. Shipping costs must be covered by the customer.
Contact our customer service team if you have any additional questions or concerns.
Ship Return Items To:
11201 Ed Brown Rd Charlotte,
North Carolina 28273
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound